Using BAT to Subscribe Phones to Extension Mobility

The Bulk Administration Tool is a powerful weapon in any Cisco IP Telephony Engineer's arsenal. In this article we look at a step-by-step guide to enabling Extension Mobility on IP phones that have already been deployed, and are known by CUCM.

Prerequisites:

  • Phones configured in CUCM
  • Extension Mobility service enabled on at least 1 CUCM in the cluster
  • Extension Mobility service configured in CUCM

BAT allows a query to be run and services dynamically added, based on a pre-configured Phone Template. In other words, we can subscribe to Services under the Phone Template, and then reference the template with a BAT query. The first step, then, is to create a Phone Template. When using the Phone Template solely for the purpose ...

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Using the Bulk Administration Tool to update User Device Profiles

Updating UDPs in BAT involves overwriting certain configuration parameters (as required) using a very similar method to inserting UDPs from scratch.

In the Cisco Unified Communications Manager ccmadmin page, under Bulk Administration Tools, the option is available to add a new CSV file under "Target" UDP ==> "Transaction Type" Update UDPs CSV file. The only catch is that you can't reference this file anywhere; or, at least, you can reference it under Insert UDPs, but it doesn't seem to do anything.

To update existing UDPs, the process which I have followed is:

  1. Export the current UDP records to CSV
  2. Download the generated file
  3. Using Excel (or notepad, for the die-hards), identify the records of interest, and update the fields
  4. Massage the CSV so that ...

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