Call Pickup Group Notifications and Associated Call Pickup Groups
Call Pickup Group Notifications (Audio/Visual) only operate within a directory number's own group. Associated Call Pickup Groups do not trigger a notification event. For example, lets say:
- Phone A and Phone B have diretory numbers in the same call pickup group (Pickup group 1)
- Phone C is in a call pickup group with Phone D (Pickup group 2)
- Pickup group 1 has Pickup group 2 as an associated call pickup group
- If Phone E calls phone C, either Phone A or Phone B can use the "OPickup" button to pickup the call
- Phone D receives the Call Pickup Group Notification
- Phones A and B receive no Notification; they have no way of knowing that Phone C was ringing without the convenience of physical proximity
Associated pickup groups allow end users to use the single "OPickUp" softkey rather than selecting "GPickUp" and arbitrarily entering the Group Pickup number or ringing DN. Other pick-up is a convenient method for users to pickup calls outside of the pickup group, however the lack of notification potentially reduces the practical application of associated call pickup groups. Busy lamp speed dials with pickup enabled are an attractive alternative.
Call Pickup Groups and Notification Settings
Call Pickup Group Membership (Dependency Records)
Visual Call Pickup Group Notification
