Configuring a new Cisco Unity Express user using the CLI
Configuring a new user (subscriber) in Cisco Unity Express involves creating the user in CUE, assigning phone numbers, and allocating space for the voice mailbox. An additional optional but recommended step is to set Call-Forward options in CME (or CCM, as the case may be).
The following example creates a new user, Steve, with extension 7001. Notice that we assign an E164 phone number as well as the 4-digit extension. The reason for this is explained here: http://www.ccievoicestudy.com/Cisco/VoIP/Impact_of_Dial-plan_Pattern_and_E164_aliases_for_CUE_and_CME_integration/. This step is optional, of course, if a dial-plan pattern has not been configured (it has, in this case).
===== CUE =====
username Steve create
username Steve phonenumber "7001"
username Steve phonenumbere164 1231237001
voicemail mailbox owner "Steve" size 10285
end mailbox
Now, set the call-forward options in CME.
ephone-dn 6 octo-line
call-forward noan 8888 timeout 10
call-forward busy 8888
Note that since the ephone-dn is configured as an octo-line, there must be 7 active calls before a call is subject to "call-forward busy" treatment.
